Get your premium equipment delivered to your doorstep with our global shipping options
Our Delivery Promise
At Racquet Gear, we understand that when you order your sports equipment, you’re eager to get playing. That’s why we’ve partnered with world-class logistics providers to ensure your gear reaches you as quickly and safely as possible, whether you’re in Manchester or Melbourne.
Quick Processing Times
We pride ourselves on our efficient order processing. All orders are typically packed and dispatched within 1-2 working days (excluding weekends and public holidays). Our warehouse team carefully checks each item before dispatch to ensure you receive perfect condition products.
Shipping Options to Suit Your Needs
Standard Shipping
Delivery Time: 10-15 working days after dispatch
Carrier: DHL or FedEx
Cost: £12.95
Our recommended option for most customers. Tracked service with reliable delivery times. Ideal when you need your equipment within a reasonable timeframe.
Free Shipping
Delivery Time: 15-25 working days after dispatch
Carrier: EMS
Cost: FREE on orders over £50
The perfect choice for budget-conscious players who can wait a little longer. All orders over £50 qualify for free shipping – just select this option at checkout.
International Delivery Information
We’re proud to serve racquet sports players across the globe, shipping to most countries worldwide (excluding some remote areas and parts of Asia). Our international customers can expect:
- Customs-friendly documentation: We complete all necessary paperwork to help your package clear customs smoothly
- Tracking information: Provided for all orders so you can monitor your delivery’s progress
- Local delivery partners: We work with trusted last-mile carriers in each country
Important Note for International Customers
Please be aware that any customs duties, taxes, or import fees are the responsibility of the recipient. These charges vary by country and are not included in our shipping costs. We recommend checking with your local customs office for information about potential additional costs.
Returns & Exchanges
Not completely happy with your purchase? We offer a straightforward returns policy:
- Timeframe: 15 days from receipt of goods
- Condition: Items must be unused and in original packaging
- Process: Contact our customer service team at [email protected] to initiate a return
Please note that return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Need Help With Your Order?
Our customer service team is here to assist with any delivery questions or concerns:
Email: [email protected]
Address: 57 Eccles New Rd, Salford, GB CH3B 4EE